Effective Date: August 20, 2018

1. Introduction

Prime Startup ("Prime Startup", "we", "our", or "us") respects your privacy and is committed to protecting the personal and business information you provide to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, communicate with us, or submit a business funding application through our website.

By using this website or voluntarily submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with our website and services. We may collect information directly from you, automatically through your use of the website, or from other sources where permitted by law.

2.1 Personal Information

When you submit a funding application or contact us, we may collect:

  • First name and last name
  • Email address
  • Telephone or mobile number
  • Country
  • Address
  • Position or job title

2.2 Business Information

A funding application may also contain information about your business, including:

  • Business name
  • Business website
  • Industry or business sector
  • Year established
  • Number of employees
  • Business description
  • Products or services
  • Target market
  • Business model
  • Competitive advantages
  • Business and growth plans

2.3 Funding Information

If you submit a funding application, we may collect:

  • Requested funding amount
  • Funding purpose
  • Previous funding information
  • Funding structure or type
  • Description of your funding requirements
  • Information regarding your business funding needs

2.4 Communications

If you contact us through our website, email, telephone, contact forms, or other communication channels, we may retain records of those communications and the information you voluntarily provide.

2.5 Technical Information

When you visit our website, certain technical information may automatically be collected by our hosting infrastructure, security systems, website software, or other technical services.

This information may include:

  • IP address
  • Browser type
  • Operating system
  • Device type
  • Pages visited
  • Date and time of access
  • Referring website
  • Basic website usage information

3. How We Collect Information

We may collect information when you:

  • Visit our website.
  • Submit a funding application.
  • Contact us through a contact form.
  • Send us an email.
  • Communicate with our representatives.
  • Voluntarily provide information through another communication channel.

4. How We Use Your Information

We may use the information we collect to:

  • Receive and process funding applications.
  • Understand your business and funding requirements.
  • Communicate with you regarding your application or enquiry.
  • Review information submitted through a funding application.
  • Identify potential funding or investment opportunities relevant to your requirements.
  • Facilitate appropriate introductions between businesses and potential investors or funding partners.
  • Respond to questions, requests, and communications.
  • Operate and maintain our website.
  • Improve our website and services.
  • Protect the security and integrity of our website and systems.
  • Prevent fraud, misuse, unauthorized access, or other harmful activity.
  • Comply with applicable legal and regulatory requirements.

5. Funding Applications and Investor Introductions

Information submitted through a funding application may be reviewed by authorized Prime Startup personnel for the purpose of understanding the business, funding requirements, and potential opportunities.

Where appropriate, information may be shared with potential investors, funding partners, professional advisers, service providers, or other parties involved in evaluating or facilitating a potential funding opportunity.

We seek to limit information disclosures to what is reasonably necessary for the relevant business purpose.

Submitting a funding application does not guarantee funding, investment, an investor introduction, approval, or completion of a transaction.

6. How We Share Information

We may share information with selected parties when reasonably necessary for legitimate business purposes, including:

  • Potential investors and funding partners.
  • Professional advisers and consultants.
  • Website hosting providers.
  • Email and communication service providers.
  • Technology and security providers.
  • Service providers that support our operations.
  • Government authorities, regulators, courts, or law enforcement where required or permitted by applicable law.

We do not authorize service providers to use information provided to them for purposes unrelated to the services they provide to us, except where otherwise permitted or required by law.

7. Sale of Personal Information

Prime Startup does not intend to sell your personal information to unrelated third parties or data brokers for monetary consideration.

Information may nevertheless be disclosed to service providers, investors, funding partners, advisers, or other parties where reasonably necessary to provide requested services, evaluate opportunities, operate our business, or comply with applicable law.

8. Confidentiality of Business Information

We understand that businesses seeking funding may provide commercially sensitive information.

We seek to handle business and funding information professionally and restrict access to authorized persons and service providers who reasonably need access for legitimate business purposes.

However, no method of electronic transmission, website operation, or data storage can be guaranteed to be completely secure.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include access controls, authentication, server security, database protections, application security, monitoring, and other appropriate measures.

Despite these measures, no website, database, network, or electronic transmission can be guaranteed to be completely secure.

10. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, process applications, maintain business records, communicate with users, resolve disputes, enforce agreements, protect our business, and comply with applicable legal or regulatory requirements.

The length of time information is retained depends on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

11. Cookies and Similar Technologies

Our website may use cookies or similar technologies that support website functionality, security, preferences, language settings, and other website operations.

Third-party services integrated into the website may also use cookies or similar technologies in accordance with their own policies.

You can generally control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

12. Third-Party Services

Our website may use third-party services for hosting, email delivery, website security, translation, analytics, communications, and other technical or business functions.

Those third-party providers may process information in accordance with their own privacy policies, terms, and applicable laws.

We encourage you to review the privacy policies of third-party services where appropriate.

13. International Data Transfers

Depending on your location and the location of our service providers, your information may be processed or stored in countries other than the country in which you reside.

Where applicable law requires safeguards for international transfers of personal information, we will seek to apply appropriate measures.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include:

  • Requesting access to personal information we hold about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of certain information.
  • Requesting restriction of certain processing.
  • Objecting to certain processing.
  • Requesting information about how your information is used or disclosed.
  • Withdrawing consent where processing is based on consent.
  • Lodging a complaint with an applicable data protection or privacy authority.

These rights may be subject to legal limitations, exemptions, verification requirements, and other applicable conditions.

15. How to Make a Privacy Request

If you would like to request access, correction, deletion, or other information concerning your personal data, please contact us using the information below.

Prime Startup

Email: info@primestartup.org

Phone: +6014 342 5569

Address: Lot No. 241, Level 2Menara, Suria KLCC, Petronas Twin Tower, Kuala Lumpur City Centre, Kuala Lumpur,Malaysia

16. Verification of Privacy Requests

To protect your information, we may need to verify your identity before completing certain privacy requests.

We may request additional information where reasonably necessary to confirm that the person making a request is authorized to do so.

17. Children's Privacy

Our website and services are primarily intended for businesses, entrepreneurs, investors, and other adults.

We do not knowingly target children with our funding application services or knowingly collect children's personal information where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and address the matter appropriately.

18. Links to Other Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policy of any external website you visit.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, legal requirements, or privacy practices.

When changes are made, the effective date at the beginning of this policy will be updated.

We encourage you to review this page periodically so that you remain informed about how we handle information.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Prime Startup handles your information, please contact us.

Prime Startup

Email: info@primestartup.org

Phone: +6014 342 5569

Address: Lot No. 241, Level 2Menara, Suria KLCC, Petronas Twin Tower, Kuala Lumpur City Centre, Kuala Lumpur,Malaysia

Important Notice

This Privacy Policy describes the current website and information-handling practices of Prime Startup. Privacy and financial-services requirements can vary depending on the countries, states, services, and users to which a business is subject.

This Privacy Policy is not intended to provide legal advice or create contractual rights beyond those required by applicable law.